Buy & Test Offer
BUY & TEST OFFER
At PRIDEON, we like to do things differently. That’s why we offer a “Buy & Test” deal instead of the usual “Test & Buy.”
What is the Buy & Test offer?
It’s simple: You buy the skis first and then test them. If you’re not happy with them, you can send them back to us and get a refund, minus a €100 test fee.
Why Buy & Test instead of Test & Buy?
As a small manufacturer with limited-edition skis, we can’t run multiple test centers near you. Buy & Test is our online test center. The best part? You can test the skis wherever you feel most comfortable!
How does the Buy & Test offer work?
- Before buying: Select the “Buy & Test” checkbox on the product page. This signs you up for the program.
- Before testing: Once the skis arrive, take them to a professional ski shop to adjust the bindings. Bindings need to be set specifically for your boots, so we can’t do this for you.
- Testing: Enjoy a ski day and test the skis thoroughly. Note: You can test them for up to 2 days only.
- Decide: If you love the skis, keep them! If not, contact us to arrange a return. After inspecting the skis, we’ll refund your money minus a €100 test fee and any damage costs.
Costs and Conditions
Costs
- Test fee: €100 will be deducted from your refund if you return the skis.
- Damage costs: You’re responsible for any damage you cause. Here’s a breakdown:
- Base: Small scratches are fine. Core damage makes the skis unusable, which could mean full replacement costs.
- Edges: Normal wear is okay. Major damage, like edge breaks from rocks, may result in full replacement costs.
- Top sheet: Minor cosmetic scratches are fine. Deep scratches or chips may reduce your refund by €50–€300.
- Binding: Rarely damaged. If irreparable, the cost is €350.
- Optional Risk Fee: For €29, this covers minor accidental damage. It does not cover intentional misuse, skiing off-piste, or damage from rocky slopes. This fee is non-refundable.
Additional Conditions
- No Ski Service: If someone else services the skis, the return policy and Buy & Test offer are void. We can tell if unauthorized servicing has been done.
- Fair Use: The offer covers 2 ski days only, not a full ski holiday. Extensive use will void the return policy.
- Return Shipping: Return shipping with DPD from Germany or Austria is included in the test fee. For other countries, we cover €25 of the cost, and additional shipping costs will be deducted from your refund.
- EU Only: The program is available only within the EU.
- Review Program: By choosing Buy & Test, you agree to be contacted for reviews and testimonials.
Final Thoughts
The rules may seem strict, but don’t worry. We perform ski tests regularly at our rental shop, “Sport Nenner,” in Hintertux. If you treat the skis like your own, there’s rarely a problem. If you don’t have ski insurance, we recommend adding the optional risk fee for peace of mind. Sometimes things happen that are out of your control, and it’s better to be safe!